Privacy Policy
At Afra Rugs, we want you to love your new Persian-style bamboo silk rug as much as we do. We strive to ensure your complete satisfaction with every purchase. If for any reason you’re not happy with your order, we’re here to help with our hassle-free return policy. Please review the details below to understand our process and ensure a smooth experience.
Company Information
Information We Collect
When you make a purchase, sign up for an account, or contact us, we may collect your name, address, email, phone number, and payment details.
We use cookies to enhance your browsing experience and improve our website’s functionality. These include:
– Essential Cookies: Used to maintain login sessions, manage your shopping cart, and ensure website security.
– Functional Cookies: To remember your preferences, such as language settings.
– Analytics Cookies: (e.g., Google Analytics) to track website performance and visitor behavior.
To process your orders, we collect details such as purchase history and shipping information. You can manage or disable cookies through your browser settings.
How We Use Your Information
We collect your information for the following purposes:
We use your personal and transaction details to fulfill your orders, process payments, and arrange delivery.
We may contact you regarding order status, delivery updates, or customer support inquiries.
Cookies and analytics tools help us understand how visitors interact with our website, enabling us to enhance user experience.
If you opt-in, we may send you special offers, discounts, or updates about our products. You can unsubscribe from these emails at any time.
Data Security
We take your data security seriously and implement various measures to safeguard your personal information:
We use Secure Sockets Layer (SSL) technology to encrypt data during transactions, ensuring your information is transmitted securely.
Access to your personal information is restricted to authorized personnel only.
We partner with trusted payment providers like Stripe to ensure your payment details are processed safely.
While we follow industry best practices to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.